- Billing
- Credit on Returns
- Designs and Materials
- Free Shipping
- GSA Contract Vendor
- Inspecting your order
- International Purchases
- Pricing changes
- Privacy Policy
- Product Care and Maintenance
- Product Guides / Instructions
- Replacement Parts
- Supervising the use of our products
- 10-year Warranty
Billing Policy
For public schools and other customers who have established a charge account with us, terms are 30 days net. For all others, payment is due with order. We accept American Express, Master Card and Visa. See our fax and mail order forms.
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Credit on Returns
If you wish to return a Community Playthings product, please call us within 30 days of receiving it for return instructions. We will arrange all the details and pay for the return shipment. You are responsible for repackaging the item. Please hold on to your carton and packaging materials until you are certain that your order fulfills your needs. There will be a 10% restocking charge. No unauthorized returns are accepted.
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Designs and Materials
In order to improve our products, we reserve the right to alter designs or materials without prior notice. Weights and dimensions are approximate and intended for description.
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Inspecting Your Order
Please inspect each box when your order arrives, and note any damaged or missing boxes on the delivery receipt. Then give us a call and we'll send you a replacement.
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Pricing Changes
Prices on this website are subject to change without notice. If prices change appreciably we will advise you before shipping.
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Product Guides / Instructions
On each product detail page, you'll find this button: 
Now you can download a free .pdf of each item's "Product Guide," complete with assembly, maintenance and cleaning instructions. Yes, a printed copy comes with every item we ship, but paper has a habit of disappearing when it's time to put the thing together!
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Replacement Parts
Our replacement parts service is available to keep your equipment up and running. Give us a call. It is helpful to have the serial number from the product when you call. For older items we are also able to supply common replacement parts if the design has not changed significantly.
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Supervising the Use of Our Products
Although durability and safety are prime concerns in the design of our product, Community Playthings are used by young children of immature judgment and are not intended for unsupervised use. The buyer assumes all risk of injury or applicability to a particular use.
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Ten-Year Warranty
We promise you 10 years of service, day-in and day-out. We've always stood behind our products, but as of January 1, 2006 we're making you a promise: a 10-year warranty that covers every component of our early childhood products. Consider it a declaration of confidence in the durability of our items.
Read the Legal Stuff.
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